General Support

You should contact Customer Service at or call us on the number provided on your invoice, Customer Service exists to assist you with your order or any other enquiries you may have.

DIDI Creations website works best with Internet Explorer, Google Chrome and Mozilla Firefox. Customers should make sure that they make use of the correct and up to date browser when using our website. If you are still experiencing difficulties, then contact Customer Service by sending an email

Cookies are the name of small amounts of data sent from a website to your browser. It is then stored on your computer’s hard drive. Your browser’s preferences usually have ‘cookies enabled’ (meaning each website can send its own cookie to your browser). Cookies cannot access your personal information, but instead use anonymous unique identifiers.

Cookies will need to be enabled on your browser to allow you to add products to your cart and access your account information. If you are using a public computer, or share your computer with others, be sure to log out before leaving your computer unattended to protect your account information. You can log out by clicking the ‘logout’ link in the top right hand corner of the page.

To find out more about how we use cookies, please see our Privacy Statement.